The Technology of Robots as One of the Elements of Automation in Museums (Museum of the Future - Smithsonian as a Model)

The term automation first appeared in the mid-1930s to refer to all operations that humans were able to harness mechanical machines to perform instead of them. Social robots have been increasingly used in the cultural sector to make artworks and exhibits more appealing to a larger audience. This paper proposes a human–robot interaction system based on a three-level architecture able to process, merge heterogeneous sensory information, and obtain a set of anthropomorphic mechanisms and metaphors to make the interaction with visitors in museum settings as natural as possible. Many countries, such as the UAE, have shown great interest in this concept. The concept of automation has played the biggest role in the development of its institutional institutions and their promotion through receiving visitors to the Museum of the Future by the robot Amica, which communicates with them in both Arabic and English, directing them to some places in the museum. There is also the Smithsonian Museum, which has been able to break the language barrier and facilitate the visit of visitors through the Pepper robot, which is designed in twenty-one languages, including Swahili. This shows that there is a very urgent need to study automation and its application in all sectors, whether in public institutions or museums, due to its importance in applying technological development in the country, which positively reflects on the development of the country and the improvement of the living standards of its individuals.